Campaign Delivery Lead
£40,000 + £20,000 OTE Campaign Delivery London Office
Location: Hybrid (2 / 3 days in the office)
native has been building for 10 years, but we're still very much a startup: fast-moving, ambitious, and building with intent. We're creating the infrastructure that connects students, Students’ Unions, universities, and advertisers through a managed marketplace.
Our goal is to deliver for students by increasing student engagement while enabling Students’ Unions to secure sustainable funding. For advertisers, we offer meaningful, measurable routes to student audiences. The more aligned these incentives are, the more defensible and scalable our business becomes.
The Opportunity
The Campaign Delivery team is the operational engine behind native’s growth, responsible for delivering campaigns that engage students and achieve advertiser objectives across fairs and our digital advertising products.
Working cross-functionally with Partnerships, Sales, Creative Production, Logistics, Staffing, and external venue partners, the team ensures campaigns are executed efficiently, compliantly, and to a consistently high standard.
As the team scales, operational excellence, strategic leadership, and proactive problem-solving are critical to ensuring smooth delivery across our campaign portfolio.
What you’ll be working on
The Campaign Delivery Lead, reporting to the Head of Campaign Management, manages daily operations within the Campaign Delivery team. Supervising a small team of Campaign Delivery Managers, you will ensure campaigns are executed effectively, efficiently, and on schedule.
You will bridge strategic oversight and ground level execution, coordinating resources and troubleshooting challenges in real time, ensuring smooth delivery and high quality client experiences.
Directly supervising Campaign Managers, providing guidance, feedback, and hands-on support to manage operational challenges
Managing relationships with Students’ Unions, venues, and external/internal stakeholders to ensure smooth campaign execution
Ensuring daily operational excellence, overseeing timelines, deliverables, and resource allocation to meet campaign objectives
Coordinating closely with the Head of Campaign Management to implement strategic initiatives, workflow improvements, and best practices across the team
Collaborating cross-functionally with Logistics, Staffing, Creative Production, and Partnerships to ensure campaigns are delivered seamlessly
Analysing campaign and operational performance data to identify trends, insights, and opportunities for continuous improvement
Supporting the team through periods of ambiguity, rapid change, and high delivery volume while maintaining strong morale and operational control
Managing deliverability checks, ensuring all campaigns meet rigorous standards, adhere to policies, and pass compliance requirements
Acting as a point of escalation for operational issues, rapidly diagnosing problems and mobilising resources to resolve them
Monitoring operational performance, tracking key delivery metrics, and implementing improvements based on insights and feedback
Assisting in the onboarding, training, and development of team members, supporting their growth and enhancing overall team capability
What we’re looking for
You’ll bring vision, structure, and operational discipline to a fast-growing function. You know how to scale people-driven operations and balance commercial priorities with quality, compliance, and culture.
Specifically, you will bring:
Proven experience (5+ years) in operational roles within campaign delivery, project management, events, or account management, ideally in dynamic, fast-paced environments
Team management experience and commitment to developing team members through mentorship, coaching and structure training
Demonstrable leadership experience , handling operational complexities, and coordinating cross-functional activities
Exceptional organisational skills, with a meticulous approach to planning, scheduling, and process optimisation
Experience working with CRMs or campaign booking systems such as Salesforce or HubSpot
Strong understanding of operational compliance, risk management, and quality assurance practices
Commercial awareness and understanding of how campaign delivery impacts advertiser outcomes and client retention
Excellent communication skills, adept at managing stakeholder relationships, providing clear guidance, and resolving conflicts swiftly
Proficiency in analysing operational metrics and using data-driven insights to enhance performance and efficiency
A calm, solutions-focused mindset, capable of thriving under pressure and adapting quickly to changing priorities
Whats in it for you
Base Salary: £40,00 + £20,000 OTE
Remote-first role in the UK
Pension contributions of 5%
25 days off (excluding bank holidays)
Day off on your birthday
Share Options for all
Work from home set-up budget
Season Ticket Loan Scheme
Paid maternity, paternity, adoption or shared parental leave
Equal Opportunity Statement
We are actively creating an equitable environment for everyone at native to thrive.
Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at native. At native, we embrace diversity in all of its forms and foster an inclusive environment for all people to do the best work of their lives with us.
