Forward Deployed Ai Engineer

ABOUT OUTMARKET

Outmarket is transforming the commercial insurance industry with AI. Our platform helps brokers, MGAs, and carriers unlock insights from their own data and automate workflows such as policy review, quote comparison, and market appetite search.

We work closely with customers to solve high-value operational problems, and our team brings experience from Meta, IBM, Adobe, and Uber. We care about shipping quickly, learning directly from the field, and building solutions that scale.

ABOUT THE ROLE

We are hiring a Forward Deployed AI Engineer to work directly with customers and build AI-powered solutions around their most important workflows. This is not a back-office implementation role. It sits at the intersection of AI, product, deployment, and customer problem solving.

You will embed deeply in customer needs, move quickly from problem to prototype, and help shape both the product and the customer experience as Outmarket scales. If you want clear boundaries between engineering, product, and customer work, this will not be the right fit.

WHY THIS ROLE

• Work directly with customers and see the impact of your work up close.

• Partner with founders and a senior team on high-priority product problems.

• Ship AI features quickly and iterate based on real usage and feedback.

• Help define how customer-facing AI solutions are deployed and scaled.

• Play a central role in shaping both product direction and customer outcomes.

WHAT YOU’LL DO

• Work directly with insurance brokers, MGAs, and carriers to deploy AI-powered solutions for their workflows.

• Use LLMs, embeddings, and structured data pipelines to build features such as document review, entity extraction, and quote comparison.

• Rapidly prototype and productionize features based on customer needs and feedback.

• Collaborate with sales, customer success, and product teams to prioritize high-leverage initiatives.

• Build reusable components that can scale across customers and use cases.

• Help define the playbook for how Outmarket solves customer problems in the field, not just execute someone else’s playbook.

WHAT WE’RE LOOKING FOR

• 2+ years of experience in ML, NLP, or LLM-based systems, or 3+ years in software engineering with a strong interest in applied AI.

• Proficiency in Python and experience with tools such as LangChain, Hugging Face, OpenAI, or vector databases.

• Experience working directly with customers or in client-facing engineering roles.

• Ability to understand messy real-world data and ship practical solutions quickly.

• Strong ownership and comfort operating in a fast-paced startup environment.

• Ability to move from ambiguity to action without waiting for perfect requirements.

BONUS IF YOU HAVE

• Experience working with unstructured documents such as PDFs or insurance policies.

• Background in consulting, solutions engineering, or customer implementation.

• Familiarity with insurance workflows or B2B SaaS environments.

WHAT YOU’LL GET

• A high-impact role with ownership from day one.

• Competitive compensation and meaningful equity.

• Direct exposure to founders and real users.

• Remote-first flexibility.

• The chance to solve important problems in a large, complex industry.